Having a network of trusted service companies is invaluable, both in commercial and residential situations. Knowing that you always have recourse should you need technical support, repairs or advice will not only save you money, but it will pay dividends in peace of mind over time.
There are two kinds of companies: some are trustworthy, and some are not. Unfortunately, many people have had to learn the hard way, going on to suffer the consequences of choosing the latter type of service provider.
Honestly, it’s easy to do. And most of us are trusting enough that if it seems like a pretty good deal, we’ll take a chance. We want to believe. But there are clear signs that your “too good to be true” deal might just be “too good to be true.”
Here are some clear warning signs that your new service partner might not be worth your trust:
- They don’t have a land-line you can call
- When you call, they do not answer professionally
- They don’t appear to have any online reviews or ratings
- Their online listings contain inaccurate information
- Their website, if they have one, is not very up-to-date
- Their social media pages are not active
- The technician shows up in his personal vehicle
- The technician is improperly dressed for the job
- The price for the job seems to be much lower than the going rate
- They do not accept credit cards
Fortunately, there are plenty of resources available to check the veracity of a company’s claims. It pays to do your homework first so that you do not end up on the short end of the stick.
Here are some tips to help you choose your service partners wisely:
- Look for recommendations from trusted friends, neighbors, and ask other technicians or service people with whom you have confidence.
- Do your research: check their reviews online, not just from testimonials on their site.
- Get a second opinion: if you called for seasonal maintenance and suddenly, you’re buying a new central A/C unit, don’t dive in before you’ve gotten confirmation from another source.
How a trusted service partner helps
Having a trusted service partner in your corner brings a lot of value. As a homeowner, you will sleep better at night knowing that your systems are working at peak performance. Plus, you will have access to sound advice when you need it most; advice that will help you reach your goals of economy, reliability, and comfort.
For business owners, having a network of trusted service partners helps on many levels. It can lower your cost of ownership, save you a lot of time and worry, and provide you with a reliable source of expertise so that you can focus on the things you do best.
Your success is all about the team you have around you. Surround yourself with people who share your values and who will work closely with you to make sure your needs are met. AC Plus has been serving Las Vegas with top-notch HVAC service since 1993. As Las Vegas’ favorite commercial and residential service provider, we will always go the extra mile to earn your trust.
And why it’s a good idea to do it
If your HVAC system is failing, there is usually no question. There are very specific signs that point to the need for replacement, and there are lots of benefits that can be realized in both comfort and value.
Signs your HVAC system is failing:
1. Short cycling or runs constantly
If your HVAC system cycles on and off or if it doesn’t shut off at all, this could be an indication of a more serious problem.
2. Unusual smells
Musty or moldy odors generally indicate that there is bacterial growth in your air ducts. This is not an indication that your HVAC is failing, but it should be seen to right away to ensure your health and comfort. However, if you smell burning metal or any kind of electrical odor, do not hesitate to call your HVAC technician right away.
3. Weak airflow
Weak airflow can be caused by a range of issues, including blower fan failure or blockages in your ducts.
4. Unit not cooling
If you have warm air coming through your vents when the A/C is on, you’ve definitely got a problem. As soon as you notice this, you should shut down your HVAC systems right away and schedule a service call.
5. Unusual noises
If you hear knocking or banging when you turn on your HVAC system, it could be a harbinger of a much bigger problem just around the corner. Your best bet is to call an HVAC technician right away to diagnose the issue before it gets worse.
6. Thermostat isn’t working
This is the most common problem cause of HVAC system failure. Though it technically doesn’t mean that your system isn’t working, it does mean that it’s not communicating with the rest of the system properly.
7. Your energy bills are through the roof
If you notice your energy bills are on the rise, this could mean your HVAC systems are not working as they should. Older systems tend to be less efficient and when they near the end of their lifecycle it’s often a good idea to start looking into a replacement.
What to do when your HVAC systems need replacing
If your technician tells you that your system is not repairable and recommends a replacement, keep in mind that this could be a blessing in disguise. New HVAC systems are much more reliable and energy-efficient than older systems, meaning you will use less energy and save a lot on your energy bills while enjoying the convenience of today’s smart thermostat technology.
The many benefits of an HVAC system replacement
In addition to more efficient heating and cooling, lower energy bills, and greater control over your home comfort, there are even more reasons it’s a good idea to replace your HVAC.
Rebates are available for new HVAC unit installation in Nevada and, depending on the system you choose, you could be eligible to receive up to $475 to offset the cost of your new unit.
If you would like to learn more about the benefits of replacing your HVAC system, call AC Plus today.
If you live in Las Vegas, you’re used to extremes. Hot, scorching summers give way to high-desert chill in the winter time and if your HVAC systems aren’t working properly, you could be compromising your comfort!
Finding a trusted HVAC contractor in Las Vegas is important as it will ensure that your heating systems are in tip-top shape when you need them most.
Is your heating system working as it should?
We don’t really think about the cold too much during the summer months, but when your heating systems haven’t been running for a while, so many things can go wrong.
We always advise firing up your heating system before the cooler weather starts. This allows you to schedule seasonal service and get any problems fixed before it’s an emergency. Keep in mind that once the mercury starts to dip, we tend to get busier, so it’s always best to avoid the rush and plan ahead.
Some common signs that your heating system needs service:
- It is making strange noises when you turn it on
- It takes a long time to start up
- The blower turns on and off for no reason
- The air quality in your home is poor
- It smells bad
- The pilot light is yellow
- There are cold spots in the house
- Your heating system is more than 10 years old
It’s always a good idea to have your system checked out at least yearly. A qualified HVAC technician will perform seasonal maintenance and identify any potential problems before they become big issues.
Some of the things we do during seasonal maintenance can include:
- Duct cleaning
- Change air filters
- Calibration adjustments
Performing these tasks will help to maximize your comfort and minimize your energy spend. A well-maintained heating system is always safer, more efficient, and more economical to operate.
Types of heating systems we service
At AC Plus, we work on all makes, models, and types of heating systems. Whether you have a heat pump, natural gas, boilers, or electrical systems, we have the expertise it takes to get the job done.
Ultimately, you want to be confident about your HVAC service. Our NATE-certified technicians will deliver big on home comfort and give you the peace of mind you need to sleep better at night.
Why choose us?
Sure, you have plenty of choices in Las Vegas HVAC contractors, but our loyal customers will tell you that they depend on us for fast, reliable, friendly, and affordable service. We’ve been serving residential and commercial customers in the Las Vegas area for more than 23 years and are known for our dedication and a passion for great customer service.
We want to make sure your heating systems are delivering what you need – comfort, economy, and value – when you need it. We make it our mission to uphold this promise, no matter what. We offer 24-hour emergency service and we’ll never leave you out in the cold.
Simply put, if you need to find a trusted HVAC contractor in Las Vegas, call AC Plus today. We’d love to show you how we can help.
If you have just turned your furnace on after the long, hot Las Vegas summer, it may surprise you with some odors that are not what you should normally expect. The truth is, if it has been several months since you turned it on, there are likely to be some odd smells coming from it.
When should I worry about how my furnace smells?
Knowing what smells are to be expected and which ones you should be worried about is important, both to your safety and to your peace of mind.
Here are some of the most common furnace smells you may notice:
- Dusty odors
If you have not run your furnace in several months, there is bound to be a lot of dust and dirt that has built up over that time. When you first turn it on, all of that dust will circulate and then burn off and, as a result, the odor from that will be noticeable all over your home. While this normally goes away after first use, some people may notice that it lingers on. If this is the case, call us right away and we will come and have a look. It may be that the filters need replacing, which is something you should do on a monthly basis during the winter.
- Electrical odors, metallic odors
If you smell burning wires, it could mean that some of the components in your furnace are getting overheated. This may cause your heating system to shut off on its own to protect it from becoming even more damaged. If you notice electrical odors coming from your heating system, shut it down completely and give us a call. Failing to address electrical issues could damage your system and put you and your family at risk.
- Smells like rotten eggs
If you notice a sulfur smell – like rotten eggs – you should immediately turn off your furnace and open all the windows in your home. A rotten egg smell could mean that you have a gas leak, the imminent danger of which should be self-evident. Get your loved ones and animals out of the house and call the gas company immediately, as the gas to your home will have to be shut off before any repairs can be done to the furnace. AC Plus offers 24/7 emergency service, so we should be your second call. We will send out a certified technician right away to assess the problem and ensure you and your family are safe.
Unspecified furnace smells: don’t take any chances!
If your furnace is giving off a strange smell but you are unsure as to what it may be, don’t hesitate – give us a call right away. We will send our technician to test for carbon monoxide (CO), gas leaks, and other unspecified odors.
The important thing is not to take any chances. It’s about more than just your comfort, it’s about the air that you and your family have to breathe. No matter where you are in the Las Vegas area, AC Plus is just a phone call away and we are always ready to help.
It’s no secret. It gets pretty hot in Southern Nevada. But for those of us who live here, year in and year out, we get used to dealing with it. Air conditioning helps – in fact, it’s a necessity! The very thought of a summer without air conditioning is enough to raise your body temperature.
But what if you’re a renter and your air conditioner just stops working? We hear this question all the time. Are you on the hook for A/C repairs if you don’t own the unit? In other states, the answer might be different, but in Nevada, A/C repair is considered an essential service that landlords are obligated to provide. If you are renting and your air conditioning is not working, it’s important to know what rights you have.
Nevada tenant’s rights around A/C
Your landlord is expected to provide the following essential services during the course of your leasehold:
- Running water
- Hot water
- Electrical lighting
- Working air conditioning
- Waterproof premises
If, in fact, any of these services is not provided or is interrupted for any reason, the unit will be deemed unfit for living. At this stage, the renters have every right to pursue an independent solution such as calling in their own repair people. In order to enforce this clause, a written notice must be issued to the landlord to say that they failed to provide an essential service. While most honest landlords would be on-site right away to make sure the repairs are done, some may choose to string you along. In fact, they are not legally required to do any repairs at all unless they receive a written notice from you.
What happens after your written request for A/C repair?
Once they have received your written notice, your landlord must attempt to fix the A/C within 48 hours (not including weekends and holidays). To be sure they receive it in a timely manner, be sure to send your notice by certified mail. If the landlord has not made the requested repairs within 48 hours, you then have four choices:
- Find your own repair service and deduct the cost from any upcoming rent you owe. If the unit is beyond repair, this means you can purchase a new one. Be sure to keep your receipts!
- Sue your landlord for damages in small claims court. The amount would take into account a reduction of the market rental value of your unit as well as any damages to your property (such as a ruined wine collection, for instance!)
- Withhold rent payments. In Nevada, you can withhold your rent until your landlord makes good on their obligations.
- Move into temporary housing. If the alternate digs are comparable in cost to your rent, you can deduct that cost from the rent you are supposed to be paying. Either that or you can recover the rental cost from your landlord directly.
We should note one exception, however: if the unit is damaged by a tenant or due to the negligence of any person on the premises at the tenant’s invitation, the landlord’s obligation cannot be enforced. In other words – if you or your friends break it, you’re on your own!
Make sure you know your rights and are ready to act immediately. Your landlord has 48 hours to respond after they receive your written request. In Nevada, living in a home with no A/C isn’t just uncomfortable – it can be deadly! If your A/C isn’t working, don’t delay! call A/C Plus today!
A working air conditioning system or A/C unit is a must for comfort in the Las Vegas heat. In fact, many of us probably take our A/C systems for granted, confident that they will continue to keep us cool reliably every single day.
But what happens when your A/C system isn’t working as it should? Don’t panic! AC Plus has answers.
One of the most common issues we hear about is an AC system not shutting off at all. If your system is running continuously, you could be in for much higher energy bills – and that’s the least of your problems. If your AC system won’t shut off, it could be a sign of bigger, more expensive problems on the way.
Here are some ways you can troubleshoot this problem at home before you make that service call:
Make sure your thermostat is working
This should always be your first line of inquiry if your AC unit won’t shut off. It may be set incorrectly—for instance, the fan may be set to run constantly instead of automatically—or it could be that the temperature has been set too low. Try setting the thermostat to a degree or two above room temperature. If it still doesn’t shut off, then it’s probably not the thermostat that is at issue.
Clean the condenser
Dirty coils are often the cause of inefficient cooling. Dirt, dust, and debris build up on the coils over time, causing the unit to work overtime to maintain the temperature. Clean your condenser coils on a regular basis to ensure your unit is working as it should.
Check the fan switch
Near the blower, you will find a “fan limit switch”. This feature allows the fan to run independently, meaning it is not affected by the thermostat setting. When this setting is on manual, it may mean that the fan runs constantly instead of just when it’s needed. Switch this to “auto” and the fan won’t run on its own anymore as it will be controlled by the thermostat settings.
Perform regular maintenance on your A/C unit
Regular and seasonal maintenance is crucial to maximizing the efficiency and longevity of your A/C system. A properly maintained system will ensure you are getting the most out of your investment and paying the least possible amount on your energy bills. It will also help keep the air quality in your home the best it can be and reduce the number of service calls you will have to make throughout the year.
Still need help with A/C maintenance? Call AC Plus today!
These are just a few tips to help you troubleshoot problems with your A/C system. If you have performed these simple tests and the system still won’t shut off, it might be time to call in the experts at AC Plus . We offer same-day and emergency service throughout Las Vegas, helping you maintain cool comfort all year-round.
SIt’s been 116 years since the birth of modern air conditioning. Ironically, it’s older than Las Vegas itself!
The first commercial AC system was unveiled in 1902, where it was introduced to control humidity in a printing plant. Previous attempts date back to Roman times when water was circulated through walls to cool the interiors of only the richest citizens. Other largely inefficient and expensive efforts include transporting massive amounts of snow from nearby mountains — an exercise that holds true today in its “spare no expense” attitude towards cooling our world in the hot summer months.
In Las Vegas, our first AC-equipped building was the El Portal Theater on Fremont Street, which surely made it a popular venue for whiling away on a hot afternoon.
How to save money on AC
Statistically, about 65 percent of our total energy use in the summer can be attributed to air conditioning. This means, of course, it is a big part of what we pay for in terms of electricity.
Raise your thermostat
To save money and reduce energy costs, many people choose to keep their thermostat a little higher than the recommended 78 degrees. In truth, every degree lower will increase your average energy bill by about 2.5 percent, so if you raise your thermostat by two degrees, you could potentially save 5 percent overall.
Install a ceiling fan
Ceiling fans don’t add any efficiency to your AC, but they do help keep you cooler, which means you may refrain from lowering the thermostat.
Don’t run appliances during the heat of the day
Major appliances, such as washers and dryers, give off a great deal of heat. This may contribute to the heat inside your home, so running your laundry at night may reduce the burden on your AC system.
Install a smart thermostat
A smart thermostat is a great way to increase the efficiency of your AC system and save money at the same time. You will be able to access and adjust your thermostat via a smartphone app, meaning you can reduce your energy load when you are not at home. You can pre-program them to turn on just before you come home and shut off when you’re at work. Some may even be able to let you know when service is needed or filters need to be replaced.
Tips for keeping your AC unit working great
Here are a few tips to get the most out of your AC system:
- If possible, install your unit in a shady place. This can extend the life of your condensing fan motor by about double. In Las Vegas, this part needs to be replaced every 5 to 10 years, on average.
- Get your unit inspected every year to ensure it is in good working order.
- Change air filters regularly, every 30 or 90 days.
- Hose down your outdoor condensing units on a yearly basis to clear it of dirt and dust.
- Remove bushes and weeds in a two-foot diameter around your condenser to promote unobstructed airflow.
- Unless you have severe allergies or respiratory issues, don’t use the pleated filters as they will make your unit work harder.
AC Plus has been providing quality air conditioning service in Las Vegas for more than two decades. For any type of AC installation, sales, service or maintenance, call us first. You’ll be glad you did.
Summertime in Las Vegas is famously hot. You depend on your cooling systems to keep you and your family comfortable, but those high energy bills are not pretty. Fortunately, there are ways to reduce the amount of energy you use and keep your ac systems running more efficiently, even on the hottest days of summer.
AC systems should be well-maintained throughout the year. In the lead-up to summer, there are a few things you can do to ensure your unit is running at peak performance. Here are our top tips for preparing your air conditioning system for Las Vegas summertime:
Perform an inspection of your AC system
If you have an outdoor unit and if this is the first time you will be starting your system for the season, check your panels before you switch on. If any part of the panel is missing or if it is not aligned, call AC Plus right away for an inspection before you put yourself at risk of an electrical shock.
Clear plants and debris from the area around your unit
If any plants have grown over your unit or if any loose debris is blocking it, clear it all away before you start it up. Anything that obstructs the airflow can potentially put more strain on your system and increase your energy spend.
Keep condenser coils clean
Making sure your condenser coils and the evaporator clean and dust-free is the single most important thing you can do to extend the life of your AC unit. For larger units, it is always best to call a qualified technician as we have solutions designed especially for this purpose.
Change your air filters
The air quality inside your home is important to your wellbeing and that of your family. During the winter, your air filter will have gathered more dust and debris than usual. Starting in the springtime, check your filters monthly and change them if they appear dirty. This will promote even, unobstructed airflow, and your unit won’t have to work so hard to deliver cool comfort.
Check that your thermostat is working properly
On first startup, turn your thermostat down to a few degrees below room temperature. This should trigger the system to turn on and you should feel cold air coming from your vents. If you don’t, call the HVAC specialists at AC Plus right away. Keep in mind that as the mercury goes up, so do our service calls, so it’s always best to be proactive.
Schedule a seasonal maintenance check
Giving your AC system a tune up is always a good idea in the spring and fall. Keeping your system properly maintained will help you avoid emergency calls in the middle of the summer, ensure your home stays cool and comfortable, and may even lower your energy bills by as much as 30 percent.
Need HVAC service in Las Vegas? Call AC Plus today. We are always ready to deliver on comfort, quality, and customer service excellence.
We are committed to helping our Las Vegas air conditioning customers stay informed as we feel that it helps you avoid common and often costly problems while keeping your cooling systems running in tip-top shape.
Knowing what to look out for will help you avoid costly repair bills as well as the frustration of a broken-down A/C system.
Here are some of the most common questions we are asked and how to troubleshoot them in order to avert a service call.
Why is my air conditioner constantly running?
There are a few possible reasons for your cooling unit running constantly or never shutting itself off. Check the filters to ensure they are clean, unblocked, and that enough air is being pulled through them. Check to see what the fan setting is, also. If the fan is set to run constantly, it will not shut off. If possible, set your fan to “auto”. If the filter looks fine and changing the fan setting does not change the situation, the thermostat might need replacing. If this is the case, call for service right away.
The air that is coming out of my unit is not cold
If the air coming from you’re A/C unit is not cold, the system may be out of coolant. Preventative and seasonal maintenance can help you avoid this annoyance as coolant levels will be monitored and topped up on a regular basis.
There is no power to my unit
Lack of power can be a simple matter of a tripped breaker switch or a blown fuse. If you know where your electrical panel is, check it for loose breaker switches. Check the main panel as well as the fuse box on the unit itself. If neither of these issues makes your situation right, call for service as soon as you can.
Iced wiring or ice on the coils or lines
It is not uncommon for A/C coils or lines to freeze during high-use times. If they do, your unit will not work efficiently. Occasionally, a dirty filter will cause lines to freeze as it blocks airflow to the coils. Change the filters a minimum once every three months and check the registers to make sure they are open, clean, and clear. A faulty fan may also be the culprit; if the fan is not working, it will impede air flow through the unit and cause it to freeze up. Other potential causes include improper drainage (ice may be blocking the drain hole) or a malfunctioning thermostat.
In conclusion, you could save yourself a lot of money by eliminating all potential sources of your problem before you make that service call. However, if you are unable to fix your problems through these suggestions, call AC Plus today. We’re always ready to work when you need us.
Commercial HVAC Problems? Maybe it’s your thermostat
Having your commercial HVAC system go down is never convenient. You’re likely to face a tense situation from several directions: employees, tenants, customers – nobody’s going to be happy. You’re expected to provide a comfortable environment for them while they are on your turf, no matter if they are intended to be there for a day or an hour. If you want to keep everyone happy and make sure they’ll come back again, you need to get your system fixed fast.
Don’t try to fix your commercial HVAC system yourself
If your commercial HVAC unit hasn’t been serviced in a while, getting it fixed might be a bigger problem than you anticipate. You might even be tempted to have a go at fixing it yourself, but keep in mind that a commercial HVAC system is vastly different from a smaller home unit. In fact, it’s a job that even residential HVAC technicians would prefer to avoid.
That said, there is one thing you can check before you make that service call: your thermostat.
Thermostat troubleshooting checklist
Here’s a thermostat checklist to go through before you make your commercial HVAC service
Is the thermostat in the proper mode? (heating or cooling)
Is there a program that ought to be running that isn’t?
Is it set to the correct date and time? (it may be programmed on a timer)
Are you able to adjust the settings and controls?
If, after running through this checklist, you are still having issues, see if you can reset the thermostat back to its factory settings. If resetting the settings doesn’t work, it may still be a thermostat issue, possibly due to faulty wiring or a bad sensor. In that case, you’ll need to call a technician anyhow, but at least you’ve narrowed down the possibilities.
When all else fails, call AC Plus: commercial HVAC service in Las Vegas
Bottom line – if your commercial HVAC system isn’t working, check the thermostat first. If you aren’t having any luck after going through our checklist, call AC Plus right away. We provid same-day and emergency commercial HVAC service to businesses in Las Vegas and we’ll get you back up and running in no time.